Friday, February 1, 2013

Webinar User Experience Management Monitoring (UEM) Tools – J.P. Garbani Forrester Research

VNM11513 - Jean-Pierre Garbani presented this webinar on User Experience Management/Monitoring (UEM) tools and how they can profoundly and positively impact Change Management and User Acceptance Testing (UAT). J.P. speaks about basic User Experience Management/Monitoring and also touches upon capabilities in areas such as User Performance Monitoring/Management (user error, workflow) which enable use cases such as Change Management. View the video at http://bit.ly/Wk4Ur8. This video posting is sponsored by Knoa Software. To learn more about Knoa please visit http://www.knoa.com/main/knoa-products-overview.jsp

http://bit.ly/Wk4Ur8

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